ジョセフ・ミケッリ（Joseph Michelli）- 米：心理学者

著者別の著作物を時系列にご覧いただけます。

Authors & Thinkers

著者データを読み込んでいます…

Awards

アワード名の一部を入力してください。

Card image cap
All Business Is Personal: One Medical's Human-Centered, Technology-Powered Approach to Customer Engagement (English Edition)
Michelli, Joseph A. (著)
2025/05/13
Card image cap
The Mindchamps Way: How To Turn An Idea Into A Global Movement (Second Edition): 0 (English Edition)
Joseph A Michelli (著)
2024/10/29
Card image cap
Customer Magic – The Macquarie Way: How to Reimagine Customer Experience to Transform Your Business (English Edition)
Michelli, Joseph A. (著)
2024/03/26
Card image cap
Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges
Michelli, Joseph A. (著)
2020/12/24
Card image cap
The Airbnb Way: 5 Leadership Lessons for Igniting Growth Through Loyalty, Community, and Belonging
Michelli, Joseph A. (著)
2019/10/14
Card image cap
The Mindchamps Way: How to Turn an Idea into a Global Movement
Michelli, Joseph A. (著)
2019/08/27
Card image cap
メルセデス・ベンツ「最高の顧客体験」の届け方
ジョゼフ・ミケーリ (著)、月沢 李歌子 (翻訳)
2017/01/28
Card image cap
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
Michelli, Joseph A. (著)
2015/12/08
Card image cap
スターバックス 輝きを取り戻すためにこだわり続けた5つの原則
ジョゼフ・ミケーリ (著)、小川 敏子 (翻訳)
2014/09/25
Card image cap
Leading the Starbucks Way: 5 Principles for Connecting With Your Customers, Your Products and Your People
Michelli, Joseph A. (著)
2013/09/03
Card image cap
心をつなぐ医療機関「UCLAヘルスシステム」―患者満足度95%へと導いた最強のリーダーシップ
ジョゼフ・ミケーリ (著)、月沢 李歌子 (翻訳)
2012/06/23
Card image cap
究極の顧客サービス「ザッポス体験」
ジョゼフ・ミケーリ (著)、トニー・シェイ 序文 (その他)、本荘修二 解説 (その他)、藤井留美 (翻訳)
2012/05/08
Card image cap
The Zappos Experience: 5 Principles to Inspire, Engage, and Wow
Michelli, Joseph A. (著)
2011/09/08
Card image cap
Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System
Michelli, Joseph A. (著)
2011/05/03
Card image cap
ゴールド・スタンダード
ジョゼフ・ミケーリ (著)、月沢 李歌子 (翻訳)
2009/04/14
Card image cap
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-carlton Hotel Company
Michelli, Joseph (著)、Rhodes (著)
2008/06/29
Card image cap
スターバックス5つの成功法則と「グリーンエプロンブック」の精神
ジョセフ・ミケーリ (著)、月沢李歌子 (翻訳)
2007/10/24
Card image cap
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary (English Edition)
Michelli, Joseph A. (著)
2006/10/05
Card image cap
魚が飛んで成功がやってきた―FISH!の社長が自ら明かす活きのいい組織のつくり方
ヨコヤマ,ジョン (著)、ミケーリ,ジョセフ (著)、Yokoyama,John (原著)、Michelli,Joseph (原著)、陽子, 青山 (翻訳)
2004/12/01
Card image cap
When Fish Fly: Lessons For Creating a Vital and Energized Workplace From the World Famous Pike Place Fish Market
Yokoyama, John (著)、Michelli, Joseph (著)
2004/08/04
Card image cap
Humor, Play & Laughter: Stress-Proofing Life With Your Kids
Michelli, Joseph A. (著)
1998/03/01